Request Help Through Service Now

The travelND team has added a link so that campus users can request help through Service Now.  Service Now is a software tool used by several campus departments to track and support help requests.  You can still call the Procurement Help Desk at 1-4289 or email but if you would like you can also submit a Service Now incident.   To do so, follow the steps below:…

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Concur Application Error Work Around 


Individuals are getting an application error when selecting an approver from their recently used approvers in the workflow dialog box.  To avoid this error follow these steps:

  • Enter the expense report
  • Open the Details Menu
  • Click Approval Flow
  • Click in the approver search box

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Expense Report Processing Interruption

Banner Services Unavailable Starting at 5:00 p.m. on 6-8-17

Due to Banner finance system maintenance, expense reports submitted after 5pm on Wednesday June 7th will not be process until Monday, June 12th. Travel will not be affected and can be booked via Concur.…

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Airlines Shuffle - LAX Terminals

Nearly a third of the 70 airlines at Los Angeles International Airport will move their operations' locations over five days in May. The moves, spurred by Delta's relocation from terminals 5 and 6 to terminals 2 and 3, will occur overnight on May 12, 14 and 16, according to the airport. Other carriers slated to move during that period include Air Canada, Avianca, JetBlue, Virgin America, Virgin Australia and the international flights of Southwest Airlines. The airport advises travelers to check terminals and gate numbers meticulously during that period and allow extra travel time, as some flights will check in at different terminals from their departures.…

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Welcome Tim McCormick, Travel Program Manager

Tim McCormick joined Procurement Services on July 18, 2016 as the Travel Program Manager. He comes to us from Frosch Travel Management, a travel agency based in New York. Prior to Frosch, Tim was with FCm Travel Solutions and American Airlines. Tim is originally from Chicago. He has an MBA from Northern Illinois University and also served in the Air Force for four years. …

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