News

Concur Maintenance - Saturday, April 7th

On Saturday, April 7, SAP Concur will be performing a major network upgrade for the North America Data Center from 3:00 PM EST to 1:00 AM EST. During this time, users may experience intermittent service disruption for all products and services. We recommend any critical processing be performed outside of this window. This upgrade is one way Concur is working to improve product performance and service availability as well as ensure greater long-term stability.…

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Project Propel

Project Propel - encourage Notre Dame employees to use South Bend International Airport for business travel.

 

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Concur Mobile App Security Change

Android / iPhone / iPad – Restriction for Compromised Devices

For increased security – Concur's mobile app no longer works on devices that:

  • Have been compromised via "jailbreaking" or "rooting" – or –
  • Do not have a device passcode set

When attempting to open the mobile app, Concur will alter you with instructions if your device has been compromised or a passcode has not been set.  Please follow the instructions so you can continue to use the Concur Mobile App.…

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Upcoming change to airfare FOAPAL charges in travelND

The travelND team is changing the way some airfare charges come into Concur (travelND).  On January 16, 2018, airfare charged to a FOAPAL (booked in Concur or through Anthony Travel) will no longer be available in a user’s expense queue with the purple credit card icon. Additionally, any unassigned airfare purple icon transactions listed in your available expenses queue will be removed.  Going forward, users will manually add/create airfare expense lines to satisfy the University’s full-trip documentation requirement.  See further details

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Request Help Through Service Now

The travelND team has added a link so that campus users can request help through Service Now.  Service Now is a software tool used by several campus departments to track and support help requests.  You can still call the Procurement Help Desk at 1-4289 or email travel@nd.edu but if you would like you can also submit a Service Now incident.   To do so, follow the steps below:…

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Concur Application Error Work Around 

APPLICATION ERROR WORK AROUND: 

Individuals are getting an application error when selecting an approver from their recently used approvers in the workflow dialog box.  To avoid this error follow these steps:

  • Enter the expense report
  • Open the Details Menu
  • Click Approval Flow
  • Click in the approver search box

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Expense Report Processing Interruption

Banner Services Unavailable Starting at 5:00 p.m. on 6-8-17

Due to Banner finance system maintenance, expense reports submitted after 5pm on Wednesday June 7th will not be process until Monday, June 12th. Travel will not be affected and can be booked via Concur.…

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Airlines Shuffle - LAX Terminals

Nearly a third of the 70 airlines at Los Angeles International Airport will move their operations' locations over five days in May. The moves, spurred by Delta's relocation from terminals 5 and 6 to terminals 2 and 3, will occur overnight on May 12, 14 and 16, according to the airport. Other carriers slated to move during that period include Air Canada, Avianca, JetBlue, Virgin America, Virgin Australia and the international flights of Southwest Airlines. The airport advises travelers to check terminals and gate numbers meticulously during that period and allow extra travel time, as some flights will check in at different terminals from their departures.…

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